Cyber Liability

What is cyber insurance?

Cyber insurance covers your business’ liability for a data breach that includes sensitive customer information. This could include things like Social Security numbers, credit card numbers, account numbers, driver’s license numbers and even medical records.

Why doesn’t my general liability insurance cover cyber liability?

GLI covers bodily injuries and damage to property which is a result of your products, services or operations. Be sure to check your policy because cyyber insurance is usually not included in your general liability policy.

What does cyber insurance cover?

  • Legal fees and expenses as well as:
  • Restoring personal identities of affected customers
  • Notifying customers about a data breach
  • Repairing damaged computer systems
  • Recovering compromised data
  • What to look for as a cyber insurance buyer

Many well-known insurance companies offer cyber insurance policies. We work with the top carriers in the country to be sure your needs are met.

Like any business insurance, cyber insurance coverage varies by insurer and policy.

cyber liability insurance China Grove NC

When shopping around and comparing policies among insurers, here are some things to look for and ask about:

  • What are the deductibles? Be sure to compare deductibles closely among insurers, just like you do with health, vehicle and facility policies.
  • Does the insurance company offer one or more types of cyber insurance policies or is the coverage simply an extension to an existing policy? In most cases, a stand-alone policy is best and more comprehensive. Also find out if the policy is customizable to an organization.
  • How does coverage and limits apply to both first and third parties? For example, does the policy cover third-party service providers? On that note, find out if your service providers have cyber insurance and how it affects your agreement.
  • Does the policy cover any attack to which an organization falls victim or only targeted attacks against that organization in particular?
  • Does the policy cover non-malicious actions taken by an employee? This is part of the E&O coverage that applies to cyber insurance as well.
  • Does the policy cover social engineering as well as network attacks? Social engineering plays a role in all kinds of attacks, including phishing, spear phishing and advanced persistent threats (APTs).
  • Because APTs take place over time, which can be months to years, does the policy include time frames within which coverage applies?
Robyn is so helpful and is always quick to respond. Making changes is always a smooth and easy process!!
Andrea Davenport
Andrea Davenport
Robyn does such an incredible job! She puts such a huge amount of time into helping me. I have always been able to send her an email or call her and she is so quick to respond. She gets the job done and done well! I always tell her she’s a life saver! Overall, I would recommend this agency! Everyone does a great job!
Elahna Hudson
Elahna Hudson
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Eastern Tree Service
Eastern Tree Service
Highly recommend the Grogan agency for all your insurance needs.
Andrew Lange
Andrew Lange
Quick and responsive to questions and best rates I found.
Kelby Loden
Kelby Loden
We have been very blessed to have the The Grogan Agency cover so many aspects of our lives over the last 20 years! Great group of folks - they are like family. Only a phone call or email away no matter what our question or need. Would HIGHLY recommend!
Susan Hill
Susan Hill
Robyn is the best! Anytime I have questions she always takes time out of her day to answer them. 10/10
Stephen Mauck
Stephen Mauck
Sweet, professional, and high quality. The agents of the Grogan agency are a pleasure to talk to and make a frustrating part of life easier.
Brian Panos
Brian Panos
We use Jarrod Jackson and will not use another company. The whole staff is very helpful and everyone is quick to call back and resolve any issues.Definitely recommend them
ashley towery
ashley towery
Jay does a great job advising his clients. He takes the time to understand your goals and give you the best advise (even if it isn’t a product he can provide). Thanks Jay!
Will Slappey
Will Slappey
We moved here a year ago and go the cheapest insurance we could find. When things came up for renewal I came to Jay Grogan's office to reevaluate where I was at. They pointed out several holes in my former policies and catered the new coverage to what fits my current needs. When I left, I felt 100% informed and much more confident in my new policy.
Suzie Wiggins
Suzie Wiggins
I'm a financial adviser and refer many of my clients to Jay as most people don't think to shop their home & auto too often. Nationwide is good insurance but Jay also has a number of other options as well to fit the needs of each client and has done a great job saving my clientele money. There have been a few instances where it didn't make sense for a client to switch and Jay had enough integrity and professionalism to tell the client "good job" rather than attempting to just sell a policy. I've worked with both Jay and Robyn Davis in his office and both are excellent. I wouldn't hesitate to refer either of them.
Sam Price
Sam Price
We have been with the Grogan Agency since he began which is over 25 years so that should tell you how pleased we have been I have known Jay and his family as neighbors when their kids were born. Robyn and jarrod are excellent to work with. The claims we have had to make were paid in a very timely manner. I can truly recommend this agency for all your insurance needs.
Bobbie Andrews
Bobbie Andrews
Always go above and beyond to make sure we have the best coverage. Extremely personable and helpful. This office pours into the community as well. Thank you Grogan Agency!!
Misti Patterson
Misti Patterson
I operate a small non-profit program and was not well versed in insurance converge prior to beginning my journey. The team at the Grogan agency has been extremely helpful over the years in answering my questions, assisting me with deadlines, and anything else I have asked. Their professionalism and genuine kindness are greatly appreciated.
carrie jones
carrie jones
Pleasant to deal with, prompt service, reasonable competitive pricing
Kevin Hermecz
Kevin Hermecz
Jay and his team are great to do business with. They make the process very easy in helping my family be secure in our most valuable assets. You won’t go wrong with their team in helping you with your insurance needs!
Benji Wilson
Benji Wilson
The folks at the Grogan Agency provide professional and personalized service. I highly recommend them!
bill reid
bill reid
Trust is key. Like most people, I have plenty to do and don't care to be an expert in all thing insurance. I trust the Grogan agency and I know that I have the right coverage for my current needs at a good rate.
Craig Byram
Craig Byram
Customer service and promtp handling of claims.
mark nix
mark nix
Great agency with incredible service, they have always taken care of me whenever I have needed them.
Anthony Riley
Anthony Riley
I review my coverage every year with Jay Grogan. Excellent advice about how to save on the coverage for my personal and business insurance. Insurance coverage exceeds my expectations.
George Barnett
George Barnett
I've been with The Grogan Agency for years. My claims process was super smooth and they handled everything. Great team to work with. Highly recommend!!
Russell Renfroe
Russell Renfroe
Amazing customer service! My wife and I have been a individual customers for several years and have been nothing but pleased! They have always been happy to help me tweak things to save a little here and there! Roadside assistance is great! Now they are helping me with my business acct. Love it!
Samuel White
Samuel White
The Grogan Agency has been incredibly easy to work with. They respond immediately to any issues and make sure they get you the best rate available. I know I'm taken care of when I can talk to my agent instead of just dealing with an 800 number.
Mark McCollister
Mark McCollister